Our priority is providing the support you need.
Seon's Technical Services Call Center is staffed by a dedicated team trained to diagnose and rectify concerns over the phone. When you partner with Seon, our experts are available on-demand to handle every aspect of the installation and support process. You can also access the information you need on-line, including manuals, updates, downloads and easy-to-use installation diagrams.
Our Technical Service Department can guide you step-by-step through how to install, fix, or operate our software. With permission, our tech support staff can access your computer remotely. We are also able to evaluate whether your computer is utilizing optimal settings, which can improve your system’s overall performance.
From basic software set-up to addressing more complex issues, GoToAssist and GoToMeeting makes the support process easier. Tech support can also use GoToMeeting to assist sales with support, training and webinars.
If you need further assistance, don’t hesitate to contact us at 1.877.630.7366, or by email at service@seon.com
